Design and Validation of a Questionnaire to Evaluate the Hospital Organizational Climate

Abstract

Introduction. The organizational climate determines work behavior. It is also a key factor for good performance, increased job satisfaction and motivation at work. This then has a favorable impact on efficacy, efficiency and productivity. Objective. The purpose of this research was the design and validation of an organizational climate assessment instrument. Methodology. Mixed study. In the first stage an instrument called “Organizational Climate Assessment Questionnaire” (OCAQ) was designed. The instrument included 40 items in its 10 evaluation dimensions: unity, support, participation, autonomy, planning, tension, precision, supervision, creativity and innovation, and development. In the second stage, it was statistically validated using the test/retest methodology. Results. The OCAQ instrument was validated in a sample of 22 workers from the Women’s Hospital in Mexico City. To determine the reliability of the instrument, the Cronbach Alpha Coefficient was resolved. In its first application, a coefficient of 0.969 was obtained and in its second application made five days later, a value of 0.960 was obtained. For an analysis of the consistency of scores obtained over time, Pearson’s correlation coefficient was used. This showed a considerable positive test/retest correlation with a value of 0.8864. Conclusions. The OCAQ instrument showed adequate reliability and temporary stability, so it can be implemented optimally in the institution.